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Looking to charge your electric vehicle on the go? Wondering how to use the EVgo charger? Look no further! In this article, we will dive into the simple and seamless process of utilizing the EVgo charger to power up your EV without any hassle. From locating an EVgo charger near you to connecting your vehicle and monitoring the charging progress, we’ve got you covered. So, let’s get started and explore the step-by-step guide on how to use EVgo charger effectively.

Beginner's Guide: How to Use EVgo Charger for Efficient Charging

How to Use EVgo Charger: A Comprehensive Guide


Welcome to our comprehensive guide on how to use EVgo chargers! With the rapid rise in popularity of electric vehicles (EVs), it’s important to understand how to effectively utilize charging stations to keep your vehicle powered and ready for the road. In this guide, we will walk you through the step-by-step process of using EVgo chargers, providing you with all the necessary information to ensure a seamless charging experience.

Table of Contents

  1. Creating an EVgo Account
  2. Locating EVgo Charging Stations
  3. Understanding EVgo Charger Types
  4. The Charging Process
  5. Maximizing Charging Speed
  6. Payment Options and Pricing
  7. Tips for a Smooth Charging Experience
  8. EVgo Support and Assistance

Creating an EVgo Account

Before you can start using EVgo chargers, you’ll need to create an EVgo account. Follow these simple steps to get started:

  1. Visit the EVgo website or download the EVgo mobile app from your device’s app store.
  2. Click on the “Sign Up” button or link to begin the registration process.
  3. Provide the required information, including your name, email address, and desired password.
  4. Agree to the terms and conditions, then submit your registration.
  5. An email will be sent to the provided email address for verification. Click on the verification link to activate your account.

With your EVgo account successfully created, you are now ready to start using EVgo chargers.

Locating EVgo Charging Stations

EVgo offers an extensive network of charging stations across the United States. To find the nearest EVgo charging station, follow these steps:

  1. Open the EVgo mobile app or visit the EVgo website.
  2. Click on the “Find Stations” or similar option.
  3. Allow the app or website to access your location, or enter your location manually.
  4. A map will display nearby EVgo charging stations.
  5. Click on a specific station for more details, such as the number of available chargers and charging speeds.

Once you have located a convenient EVgo charging station, proceed to the next section to understand the different charger types available.

Understanding EVgo Charger Types

EVgo offers different charger types to accommodate various EV models and charging needs. Familiarize yourself with the following charger types:

Level 2 Chargers:

A Level 2 charger provides medium-speed charging and is compatible with most EVs. These chargers typically require a few hours to fully charge a vehicle. Level 2 chargers are suitable for overnight charging or when you have more time available.

DC Fast Chargers:

DC Fast Chargers are high-speed chargers designed for quick and efficient charging. They can charge compatible EVs from 0% to 80% in approximately 30 minutes, making them ideal for longer trips or when you need a quick charge on the go.


Superchargers are ultra-fast charging stations available for certain EV models, typically Tesla vehicles. These chargers can deliver a significant amount of energy in a short period, allowing for rapid charging.

The Charging Process

Now that you have found an EVgo charging station and understand the different charger types, let’s dive into the step-by-step charging process:

  1. Arrive at the EVgo charging station and park your EV in an available charging spot.
  2. Ensure that your EV is turned off and that all doors and windows are closed.
  3. Inspect the charger and the charging cable for any visible damage. If you notice any issues, do not attempt to use the charger and report it to EVgo immediately.
  4. Plug the charging cable into your EV’s charging port. Ensure that the connection is secure.
  5. Check the charger display or the EVgo mobile app for instructions on initiating the charging session.
  6. Follow the prompts to start the charging process. This may include scanning a QR code, selecting the appropriate charger type, or entering your EVgo account information.
  7. Once the charging session begins, monitor the charging progress through the charger display or the EVgo mobile app.

Maximizing Charging Speed

To optimize charging speed and minimize charging time, consider the following tips:

  • Use DC Fast Chargers whenever possible to take advantage of their high-speed charging capabilities.
  • If DC Fast Chargers are not available, Level 2 chargers can still provide a decent charging speed. Plan your charging sessions in advance to allow for longer charging times if needed.
  • Charge your EV when the battery level is lower rather than waiting for it to reach a critical level. Charging is usually faster and more efficient when the battery is not already near full capacity.

Payment Options and Pricing

EVgo offers different payment options to suit your preferences. Here are the common payment methods accepted:

  • Credit or debit card: You can securely store your card information in your EVgo account for convenient and quick payments.
  • EVgo membership card: If you are an EVgo member, you can use your membership card to initiate charging sessions and have the charges billed to your account.
  • EVgo mobile app: The EVgo mobile app allows you to make payments directly from your phone using a stored payment method.

The pricing for EVgo charging sessions may vary depending on your location and the charger type used. Refer to the EVgo website or app for specific pricing details.

Tips for a Smooth Charging Experience

To ensure a seamless and hassle-free charging experience, consider the following tips:

  • Plan your charging sessions in advance, taking into account your travel needs and the availability of charging stations along your route.
  • Arrive at the charging station with enough time to complete your charging session. It’s courteous to free up the charging spot for the next EV owner.
  • Be respectful of other EV owners and avoid parking in a charging spot if you do not need to charge.
  • Keep the charging cable and connector clean and free from obstructions to maintain a reliable charging connection.
  • If you encounter any issues during the charging process, contact EVgo support for assistance.

EVgo Support and Assistance

If you require any support or assistance while using EVgo chargers, reach out to their customer support team. You can find their contact information on the EVgo website or mobile app. The EVgo team is readily available to help resolve any issues or answer your queries.

We hope this guide has provided you with valuable insights on how to effectively use EVgo chargers. With this knowledge, you can confidently charge your EV and enjoy the convenience of electric vehicle ownership. Happy charging!

Frequently Asked Questions

How do I start charging my electric vehicle at an EVgo charger?

To start charging your electric vehicle at an EVgo charger, follow these steps:

  1. Locate an available EVgo charger using the EVgo app or website.
  2. Park your vehicle in front of the charger, ensuring it is within reach of the charging cable.
  3. Open the EVgo app or website and log in to your account.
  4. Follow the on-screen prompts to select the charger you are using.
  5. Plug the charging cable into your vehicle’s charging port.
  6. Once the connection is established, charging will begin automatically.

How can I pay for charging my electric vehicle at an EVgo charger?

EVgo offers various payment options to charge your electric vehicle, including:

  • Using the EVgo app or website to securely add a payment method and pay for each charging session.
  • Enrolling in an EVgo membership plan, which provides discounted charging rates and simplified payment options.
  • Using a RFID card linked to your EVgo account to initiate and pay for charging sessions.

Can I monitor the charging progress of my electric vehicle while using an EVgo charger?

Yes, you can easily monitor the charging progress of your electric vehicle while using an EVgo charger through the EVgo app or website. Simply log in to your account and navigate to the “Charging Sessions” section, where you will find real-time information about your charging session, including the current charging speed, estimated time to full charge, and the amount of energy delivered.

What should I do if the EVgo charger is not working?

If you encounter a non-functional EVgo charger, you can take the following steps:

  1. Ensure that your charging cable is properly connected to both your vehicle’s charging port and the charger itself.
  2. If there are multiple chargers available, try using a different one.
  3. Check if there is any visible damage to the charger or the charging cable, and report it to EVgo if necessary.
  4. Contact EVgo’s customer support for further assistance, providing them with the charger’s identification number and any relevant details about the issue.

Can I reserve an EVgo charger in advance?

Currently, EVgo does not offer the option to reserve chargers in advance. However, you can use the EVgo app or website to check the availability of nearby chargers and plan your charging session accordingly.

Final Thoughts

To use the EVgo charger, follow these simple steps. First, locate an EVgo charging station near you using the EVgo mobile app or website. Once you have found a station, drive your electric vehicle to the designated charging spot and park. Next, open the EVgo app and select the charger you want to use. Plug your vehicle’s charging cable into the charger and ensure it is securely connected. Finally, start the charging session through the app and monitor the progress until your vehicle is fully charged. Using the EVgo charger is a convenient and efficient way to power your electric vehicle. So, if you want to charge your EV hassle-free, look no further than the EVgo charger.